Strategic Plan 2026-2030
Our vision
Excellent services for Queensland.
Our purpose
We make it easier for citizens, businesses and government to get things done.
We support the Queensland Government objectives for the community
Our work contributes to the government objectives for the community, by working to give Queenslanders A better lifestyle through a stronger economy and A plan for Queensland’s future.
We are growing our economy to give Queenslanders a better lifestyle and a place to call home by:
- transforming government customer service delivery
- backing small and family businesses
- data and digital initiatives.
We achieve our vision and purpose through these strategic objectives
Objective 1
Be a high performing, collaborative and customer service driven organisation, whose people are empowered and proud of the impact we make.
Objective 2
Streamline and transform Queensland Government service delivery for better customer experiences.
Objective 3
Create the right settings for small and family businesses to succeed.
Objective 4
Transform government services through cross-agency leadership and secure operating environments and services.
Objective 5
Strengthen strategic partnerships that increase value in government service delivery and economic opportunities for Queensland.
We demonstrate our values of Our people – Our priority, Customer first, Ideas into action, Unleash potential, Be courageous and Empower people.
We respect, protect and promote human rights in everything we do.
- Download the Strategic Plan 2026-2030
- Read our previous strategic plans.