Objective 4

Transform government services through cross-agency leadership and secure operating environments and services.

Our strategies are

  • Partner with agencies to ensure we have reliable systems to support modern service delivery.
  • Provide cross-agency leadership in investment and assurance, shared services, cyber security, artificial intelligence (AI), open data, and customer services.
  • Provide end-to-end shared corporate services to provide cost efficiencies, keep government operating, and enable agencies and statutory bodies to focus on their key deliverables.
  • Provide cross-agency leadership on dependable, adaptable, accessible, and cost-effective data and digital infrastructure and investment.
  • Lead a whole of government approach to cyber security, data and AI.
  • Provide data, AI and digital expertise and tools that deliver improved productivity, service delivery, decision-making and policy design.
  • Deliver around-the-clock critical technology services to support agencies including public safety services.
  • Partner with agencies to design and deliver better customer experience and value.

How we will measure our success

  • Percentage of datasets available on data.qld.gov.au achieving a data usability rating of 3 out of 5 or higher
  • Funding, training, projects and plans to keep government systems safe from cyber threats
    • Value of cyber funds granted to agencies
    • Number of cyber uplift projects delivered to agencies
    • Number of public servants receiving cyber training
    • Number of agencies participating in cyber exercises
    • Deliver the Information and cyber security policy (IS18) annual report
    • Publication of cyber strategy and cyber guidance