Objective 5

Strengthen strategic partnerships that increase value in government service delivery and economic opportunities for Queensland.

Our strategies are

  • Review existing and establish new strategic partnerships with relevant industry bodies and levels of government.
  • Partner with other agencies to provide clarity and ease of access to key performance metrics for government services.
  • Lead the ICT category across software, hardware, telecommunications and services.
  • Work with partners to manage the Government Wireless Network.
  • Strengthen strategic relationships with Commonwealth and local governments across jurisdictions, as well as telecommunication providers, to close the digital divide.
  • Design and implement programs that contribute to Queensland's digital economy.
  • Engage strategically with our partners to share information and amplify our engagement and connection with customers.
  • Lead Queensland's delivery for interjurisdictional data and digital initiatives.

How we will measure our success

  • Overall customer satisfaction with:
    • Queensland Shared Services (QSS) services
    • Corporate Administration Agency (CAA) services
    • CITEC ICT services
    • CITEC Information Brokerage services
  • Overall customers consider CAA services value for money
  • ICT and business system service availability for QSS and CAA supported technologies, and CITEC ICT and information brokerage services