Annual Report 2024-2025
Our Department of Customer Services, Open Data and Small and Family Business 2024-2025 Annual Report details our progress in delivering innovative services, fostering digital and data initiatives, and supporting small and family businesses to contribute to Queensland’s future and the government’s objectives for the community. It recognises the ongoing work and key achievements across the department.
We have prepared it in accordance with the Financial Accountability Act 2009, the Financial and Performance Management Standard 2019, and the annual report requirements for Queensland Government agencies. The report contains our financial and non-financial performance for 2024-25.
We also have recorded our significant achievements against the strategies detailed in our Strategic Plan 2024-28 and the 2024-25 Service Delivery Statements.
Download the complete 2024-2025 Annual Report.
Open data
View our published data reporting requirements for this year’s annual report that include:
- consultancies
- overseas travel
- Queensland Language Services Policy
- Charter of Victim’s Rights Complaints
- complaint details
- number of complaints.
Contact
You can get in touch with the Strategy, Planning and Performance team by email spp@cdsb.qld.gov.au for related enquiries.
If you have trouble viewing or printing this document, contact us and we will supply it in an alternative format, such as hardcopy or portable storage device.
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Disclaimer
The materials presented on this site are provided by the Queensland Government for information purposes only.
Users should note that the electronic versions of the annual report, including the financial statements, on this site are not recognised as the official or authorised version. The electronic versions are provided solely on the basis that users will take responsibility for verifying their accuracy, completeness and currency.
Although considerable resources are used to prepare and maintain the electronic versions, the Queensland Government accepts no liability for any loss or damage that may be incurred by any person acting in reliance on the electronic versions.
The official copy of the annual report, as tabled in the Legislative Assembly of Queensland can be accessed from the Queensland Parliament’s tabled papers website.