Service Queensland delivers a new front door so Queenslanders can better access services they need, when and where it suits them, whether in person, over the phone or online. We're making services simpler and more accessible, so you can spend less time navigating systems and more time enjoying life.
Service Queensland helps you access Queensland Government services, from renewing your licence and paying your registration to applying for a birth, death or marriage certificate and accessing a range of other government services. It brings together services and ways to connect under one recognisable identity, helping customers know where to start and what to do next.
Access services your way
Find Service Queensland that is convenient for you:
- In person: Service Queensland is located at 119-133 Adelaide Street, Brisbane City. Access a range of Queensland Government services in one place, with extended weekday hours and Saturday trading to provide greater flexibility.
- Online: visit www.qld.gov.au/servicequeensland to find and access a range of services. You can create a Service Queensland online account with your digital ID.
- App: the new Service Queensland app lets you keep eligible licences, cards and credentials on your phone. You can also access a range of online services from the Service Queensland app, with more cards and services on the way.
- Phone and chat support: you can get support from a real person by calling us on 13 QGOV (13 74 68) or message us through chat. Our team can help you find what you need and understand what to do next.
- Social media: engage with us on Service Queensland’s Facebook and Instagram. Search @servicequeensland to get useful information and updates on services and support.
Discover more
Get started and learn more about Service Queensland.
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- Last updated:
- 9 November 2026